Help and information
Frequently asked questions
Answer the questions customers commonly ask before making an enquiry.
What areas do you cover?
List the towns, counties or distance covered, plus whether remote or nationwide service is available.
How do I request a quote?
Explain what information the customer should provide and how quickly the business normally responds.
How long does the work take?
Give a realistic general answer and explain that timing depends on scope, availability and any materials required.
What payment methods do you accept?
List the accepted payment methods, deposits and when balances become due.
Is the work guaranteed or insured?
Add accurate information about guarantees, insurance, qualifications or professional memberships.